Better customer engagement. Bigger business value.
We design, implement and manage Pega Customer Decision Hub™ (CDH) solutions that activate top brands’ omnichannel marketing strategies. Our services are uniquely positioned in the 1:1 ecosystem to lead clients across all support disciplines.
Advisory
Rapidly identify value
Implementation
Enable quicker time to value
Analytics & Operations
Provide continuous value at scale
Advisory Services
Identify the customer moments that matter and build a prioritized roadmap to improve their experiences and drive commercial benefit.
What you’ll get
- Collaborative Workshops
- Use Case Identification & Roadmap
- MarTech Assessment & Recommendations
- Executive Playback
- Implementation Statement of Work
Implementation Services
Design, build, test and deploy CDH solutions and measure commercial outcomes against enterprise goals.
What you’ll get
- Use Case Definition & Prioritization
- Technical & Solution Design
- Software Solution Configuration
- QA Testing & Deployment
- Success Measurement
Analytics & Operations
Manage 1:1 marketing at a low scaling cost, while applying data science expertise to extract insights that enhance customer engagement and deliver incremental value.
What you’ll get
- Dashboards, Monitoring & Insights
- New Models & Operational Efficiencies
- Champion/Challenger (AB Testing)
- Next Best Actions: Additions, Ideations & Maintenance
AI Kickstart
See what’s possible in 8 weeks
Experience AI in action for your business. AI Kickstart is a two-month advanced demo of the Pega Customer Decision Hub™ (CDH) platform utilizing your customer data. See how this AI-driven engagement engine can optimize your interactions for relevance and business value. No licensing or long-term commitment required.
Ask us about AI Kickstart;)
What sets us apart
1:1 Engagement Expertise
Decades of leadership in personalization, strategy and system architecture.
Commercial Benefit Realization
Maximize marketing ROI and drive continuous value using cost-effective solutions.
Low-Risk Implementation
Build with confidence knowing solutions and services are proven, agile and secure.
Quick Time to Value
Rapid mobilization enables early wins connected to revenue goals and growth.