Winner of 2023 Pega Client Innovation Award

Our Services

Futureproof leverages the power of AI to turn first party data into 1:1 marketing that drives transformative results for enterprises.

Better customer engagement. Bigger business value.

We design, implement and manage Pega Customer Decision Hub™ (CDH) solutions that activate top brands’ omnichannel marketing strategies. Our services are uniquely positioned in the 1:1 ecosystem to lead clients across all support disciplines.

  • Advisory

    Rapidly identify value

  • Implementation

    Enable quicker time to value

  • Analytics & Operations

    Provide continuous value at scale

Advisory Services

Identify the customer moments that matter and build a prioritized roadmap to improve their experiences and drive commercial benefit.

What you’ll get

  • Collaborative Workshops
  • Use Case Identification & Roadmap
  • MarTech Assessment & Recommendations
  • Executive Playback
  • Implementation Statement of Work
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Implementation Services

Design, build, test and deploy CDH solutions and measure commercial outcomes against enterprise goals.

What you’ll get

  • Use Case Definition & Prioritization
  • Technical & Solution Design
  • Software Solution Configuration
  • QA Testing & Deployment
  • Success Measurement
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Analytics & Operations

Manage 1:1 marketing at a low scaling cost, while applying data science expertise to extract insights that enhance customer engagement and deliver incremental value.

What you’ll get

  • Dashboards, Monitoring & Insights
  • New Models & Operational Efficiencies
  • Champion/Challenger (AB Testing)
  • Next Best Actions: Additions, Ideations & Maintenance
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AI Kickstart

See what’s possible in 8 weeks

Experience AI in action for your business. AI Kickstart is a two-month advanced demo of the Pega Customer Decision Hub™ (CDH) platform utilizing your customer data. See how this AI-driven engagement engine can optimize your interactions for relevance and business value. No licensing or long-term commitment required.

Ask us about AI Kickstart

What sets us apart

1:1 Engagement Expertise

Decades of leadership in personalization, strategy and system architecture.

Commercial Benefit Realization

Maximize marketing ROI and drive continuous value using cost-effective solutions.

Low-Risk Implementation

Build with confidence knowing solutions and services are proven, agile and secure.

Quick Time to Value

Rapid mobilization enables early wins connected to revenue goals and growth.

Ready to put AI to work? Let’s talk.

Contact us